Booking Umrah and Hajj packages from Montreal
Montreal’s Umrah market is smaller than Toronto’s but well established, with agencies concentrated in the city’s Muslim neighbourhoods and serving clients across Quebec. Flights typically depart from Montreal-Trudeau International Airport, and many agencies run group departures timed around Ramadan and the holiday periods. One practical advantage of the local market: service in French as well as English, which matters for contracts — read yours in the language you are strongest in, because the details on hotels, occupancy, and cancellation are where packages differ.
Quebec’s permit system: the OPC and FICAV
Travel agencies in Quebec must hold a permit from the Office de la protection du consommateur, and buying from a permit-holding agency is what puts you under the protection of FICAV, Quebec’s compensation fund for customers of travel agents. FICAV can reimburse you if the services you paid for are not delivered — for example if an agency or a supplier fails — and the protection is automatic when you buy from a permit holder. Before paying, verify the agency’s permit on the OPC website at opc.gouv.qc.ca, and be aware that buying from a seller without a Quebec permit generally means no FICAV coverage.
What to ask a Montreal agent
- What is your OPC permit number?
- Which hotels in Makkah and Madinah, and how far from the Haram?
- Is the itinerary from Montreal direct or connecting, and how long are the layovers?
- Who is your ground operator in Saudi Arabia?
- What are the cancellation terms, in writing, in the language of your choice?
Frequently asked questions
How do I verify an Umrah agency in Montreal?
Ask for its permit number from the Office de la protection du consommateur and check it on opc.gouv.qc.ca. A Quebec travel agency must hold an OPC permit to operate, and that permit is also what gives you FICAV protection if the services are never delivered.
What is FICAV and does it cover my Umrah package?
FICAV is Quebec’s compensation fund for customers of travel agents. When you buy travel services from an agency holding an OPC permit, you are automatically protected, and the fund can reimburse you if a provider fails to deliver what you paid for. It has terms and limits, so read them, and note it does not apply to purchases from sellers without a Quebec permit.
Do Montreal agencies handle Hajj bookings?
They can assist — with Nusuk registration, documents, and preparation — but for Canadian pilgrims the Hajj package itself is purchased through the official Nusuk Hajj platform at hajj.nusuk.sa. Treat any Montreal seller offering a Hajj visa outside that system as a red flag.
Are packages from Montreal more expensive than from Toronto?
Not systematically — the main cost drivers are the same everywhere: season, hotel distance from the Haram, room occupancy, and flight routing. Itineraries and group sizes differ between the two cities, so if you are flexible it can be worth comparing quotes from both markets for the same dates.